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To read more about National Grid's commitment to innovation, visit our Innovation pages here: https://www.nationalgrid.co.uk/innovation

If you need to contact us we can be reached at the numbers below, or take a look at our full Contact Us details.

For power supply issues you can contact us 24 hours a day, 7 days a week, 365 days a year on

0800 6783 105


or call

105

For general enquiries Monday - Friday, 8am-5pm please contact us on:

0800 096 3080

Power cuts

We aim to keep you fully informed of progress during any power cut and also offer a range of advice when on occurs. Please call us if you think you are affected

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Complaints

We have a page dedicated to the process of how to resolve a complaint

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Feedback

As an organisation, we're always interested in hearing your views on how we're performing, and are open to receiving any suggestions on how we can improve our services

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